Feedback Boards

Feedback boards are the heart of Quackback. They provide a structured way for users to submit ideas, vote on features, and discuss what matters most.

Creating a Board

To create a new feedback board:

1. Navigate to your workspace dashboard
2. Click "New Board"
3. Configure the board settings:
   • Name — A descriptive name for the board
   • Visibility — Public or private
   • Categories — Optional tags for organizing posts

Board Features

Voting

Users can upvote posts they care about. The most popular requests naturally rise to the top, helping you prioritize what to build next.

Comments

Enable discussions on each post. Users can add context, share use cases, and help refine feature requests.

Status Updates

Keep users informed by updating the status of their requests:

• Open — New request, awaiting review
• Under Review — Being evaluated by the team
• Planned — Added to the roadmap
• In Progress — Currently being built
• Completed — Shipped!
• Closed — Won't be implemented

Moderation

As a workspace admin, you can:

• Edit or delete inappropriate posts
• Merge duplicate requests
• Pin important announcements
• Close posts for new comments

Embedding

Add a feedback widget to your app with a simple script tag:

<script
  src="https://app.quackback.io/widget.js"
  data-board="your-board-id"
></script>

This creates an inline widget that matches your site's styling.