Notifications
Notification Preferences
Control which notifications you receive.
Notification Preferences
Customize which email notifications you receive.
Accessing Preferences
For Portal Users
- Sign in to the portal
- Click your profile menu
- Select Notification Settings
For Team Members
- Go to Settings → Profile
- Find Notification Preferences
Email Notification Settings
Status Change Emails
Default: On
Receive emails when posts you're subscribed to change status:
- Moving to Planned, In Progress, Complete, etc.
- Shows the new status
- Links to the post
New Comment Emails
Default: On
Receive emails when someone comments on posts you're subscribed to:
- Shows who commented
- Preview of the comment
- Link to discussion
Mute All Emails
Default: Off
Globally disable all email notifications:
- No emails from Quackback
- Still subscribed to posts
- Can unmute anytime
Per-Post Controls
On any post, you can:
Subscribe
Start receiving updates for this specific post.
Unsubscribe
Stop receiving updates for this post only.
Mute
Temporarily pause notifications without unsubscribing.
One-Click Unsubscribe
Every email includes an unsubscribe link:
- Unsubscribe from this post — Just this post
- Unsubscribe from all — All Quackback emails
One click, no sign-in required.
Email Frequency
Notifications are sent in real-time:
- Status change → Immediate email
- New comment → Immediate email
Digest options (daily/weekly summaries) coming soon.
Troubleshooting
Not Receiving Emails
- Check spam folder
- Verify email address is correct
- Check "Mute All" isn't enabled
- Ensure you're subscribed to the post
Too Many Emails
- Unsubscribe from low-priority posts
- Disable new comment emails
- Consider muting temporarily
Wrong Email Address
Contact the workspace admin to update your email.
Next: Settings