Team
Inviting Team Members
Add colleagues to your Quackback workspace.
Inviting Team Members
Invite your team to collaborate on feedback management.
Sending an Invitation
- Go to Settings → Team
- Click Invite Member
- Enter their email address
- Enter their name
- Select a role (Admin or Member)
- Click Send Invitation
The invitee receives an email with a link to join.
What Invitees See
The invitation email includes:
- Your workspace name
- Who invited them
- Their assigned role
- A link to accept
Accepting an Invitation
When the invitee clicks the link:
- They sign in (or create an account)
- They're added to your workspace
- They land on the admin dashboard
Invitation Expiration
Invitations expire after 7 days. If expired:
- Resend the invitation
- Or send a new one
Managing Pending Invitations
View pending invitations in Settings → Team:
- See who hasn't accepted yet
- Resend if needed
- Cancel invitations
Roles When Inviting
Choose the right role:
| Role | When to Use |
|---|---|
| Admin | Managers who need full access to settings |
| Member | Team members who manage feedback only |
Only Owners and Admins can invite new members.
Invitation Limits
Depending on your plan:
- Free: Limited team members
- Pro/Team: More team members
- Enterprise: Unlimited
Check your plan limits in Settings → Billing.
Next: Roles & Permissions