Team
Roles & Permissions
Understand what each team role can do.
Roles & Permissions
Team members have one of three roles, each with different permissions.
Role Overview
| Role | Description |
|---|---|
| Owner | Full access to everything, including billing |
| Admin | Full access except billing and workspace deletion |
| Member | Can manage feedback, cannot change settings |
Detailed Permissions
Feedback Management
| Action | Owner | Admin | Member |
|---|---|---|---|
| View all feedback | ✓ | ✓ | ✓ |
| Change status | ✓ | ✓ | ✓ |
| Add/remove tags | ✓ | ✓ | ✓ |
| Assign owners | ✓ | ✓ | ✓ |
| Add official response | ✓ | ✓ | ✓ |
| Edit any post | ✓ | ✓ | ✓ |
| Delete any post | ✓ | ✓ | ✓ |
| Add to roadmap | ✓ | ✓ | ✓ |
Boards & Organization
| Action | Owner | Admin | Member |
|---|---|---|---|
| Create boards | ✓ | ✓ | ✓ |
| Edit boards | ✓ | ✓ | ✓ |
| Delete boards | ✓ | ✓ | ✗ |
| Create statuses | ✓ | ✓ | ✗ |
| Create tags | ✓ | ✓ | ✓ |
| Create roadmaps | ✓ | ✓ | ✓ |
Changelog
| Action | Owner | Admin | Member |
|---|---|---|---|
| Create entries | ✓ | ✓ | ✓ |
| Edit entries | ✓ | ✓ | ✓ |
| Publish entries | ✓ | ✓ | ✓ |
| Delete entries | ✓ | ✓ | ✗ |
Team Management
| Action | Owner | Admin | Member |
|---|---|---|---|
| View team members | ✓ | ✓ | ✓ |
| Invite members | ✓ | ✓ | ✗ |
| Change member roles | ✓ | ✓ | ✗ |
| Remove members | ✓ | ✓ | ✗ |
Settings
| Action | Owner | Admin | Member |
|---|---|---|---|
| Workspace settings | ✓ | ✓ | ✗ |
| Portal settings | ✓ | ✓ | ✗ |
| Branding | ✓ | ✓ | ✗ |
| Custom domain | ✓ | ✓ | ✗ |
| Integrations | ✓ | ✓ | ✗ |
| SSO configuration | ✓ | ✓ | ✗ |
Billing & Danger Zone
| Action | Owner | Admin | Member |
|---|---|---|---|
| View billing | ✓ | ✗ | ✗ |
| Manage subscription | ✓ | ✗ | ✗ |
| Delete workspace | ✓ | ✗ | ✗ |
| Transfer ownership | ✓ | ✗ | ✗ |
Changing Roles
To change a team member's role:
- Go to Settings → Team
- Click on the member
- Select a new role
- Save changes
Only Owners and Admins can change roles.
Ownership
Single Owner
Each workspace has exactly one Owner. The Owner:
- Created the workspace (or had ownership transferred)
- Cannot be removed (must transfer first)
- Has billing access
Transferring Ownership
To transfer ownership:
- Go to Settings → Team
- Click on an Admin
- Select Transfer Ownership
- Confirm the transfer
You become an Admin; they become the Owner.
Removing Team Members
To remove a team member:
- Go to Settings → Team
- Click on the member
- Click Remove from Workspace
- Confirm removal
Removed members:
- Lose access immediately
- Cannot see any feedback
- Are not notified
Next: Official responses