Voting

Voting is one of the most powerful features in Quackback. It helps you understand what your users actually want, not just what the loudest voices are asking for.

How Voting Works

• Each user gets one vote per post
• Clicking the vote button toggles the vote on/off
• Vote counts are displayed on every post
• Users must be signed in to vote

Why Votes Matter

Votes are a signal of demand. They help you:

Prioritize Objectively

Instead of building what one customer asked for loudly, you can see what many customers actually want.

Validate Ideas

High-vote posts confirm that a feature has broad appeal. Low-vote posts might be niche or poorly explained.

Communicate Decisions

"We prioritized this because 200 users voted for it" is a compelling explanation for your roadmap.

Viewing Votes

On the Portal

Users see vote counts on every post. They can sort by "Top" to see highest-voted feedback.

In Your Inbox

You can sort your inbox by "Most Votes" to focus on high-demand items.

Vote Notifications

When a user votes on a post, they automatically subscribe to updates. They'll be notified when:

• The status changes
• You post an official response

Users can unsubscribe if they prefer.

Preventing Vote Manipulation

Quackback prevents duplicate votes:

• One vote per authenticated user per post
• IP-based deduplication for additional protection

Votes vs. Strategic Value

Votes are one input, not the only input. Consider also:

• Strategic alignment — Does this fit your product vision?
• Effort — How hard is this to build?
• Impact — Will this move key metrics?
• Customer value — Who is asking? (e.g., enterprise vs free users)

High votes + strategic fit = high priority.

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