Comments & Discussions
How users discuss feedback through threaded comments.
Comments & Discussions
Comments let users add context, share use cases, and discuss ideas. They turn one-way feedback into a conversation.
How Comments Work
- Users can comment on any post
- Comments support threaded replies — reply to specific comments
- Comments can receive emoji reactions (👍 ❤️ 🎉 😄 🤔 👀)
- Users must be signed in to comment
Why Comments Matter
Add Context
The original post might be brief. Comments let users explain:
- Why they need this feature
- How they'd use it
- Workarounds they're currently using
Surface Edge Cases
Other users might raise considerations the original poster didn't think of:
- "This should also work on mobile"
- "What about users who have X?"
Show Engagement
Active discussion shows you (and other users) that people care about this idea.
Team Comments
When you or a team member comments, your comment is marked with a team badge. This helps users identify official responses.
Team comments are great for:
- Asking clarifying questions
- Sharing workarounds
- Explaining your thinking
- Providing status updates
Official Responses
For important updates, use the Official Response feature instead of a regular comment. Official responses:
- Appear prominently at the top of the post
- Are clearly marked as from your team
- Notify all subscribers
Use official responses for:
- Major status updates
- Final decisions
- Launch announcements
Comment Notifications
Users who are subscribed to a post get notified when:
- Someone posts a new comment
- A team member replies
You can configure notification behavior in Notification Settings.
Moderating Comments
As a team member, you can:
- Delete inappropriate comments
- View the full comment history
Reactions
Users can react to comments with emoji. This is a lightweight way to show agreement without adding a new comment.
Available reactions: 👍 ❤️ 🎉 😄 🤔 👀
Next: Managing submissions